Ghana-based telecommunications company, AirtelTigo, has launched its Business-to-Business arm in Accra called AirtelTigo Business. The company made the announcement in a tweet on February 18, stating that the sub-brand aims to provide end-to-end connectivity solutions to Small, Medium and Large corporate organisations to enable them to achieve growth and profitability. Under the tagline “Making Business Simple”, AirtelTigo Business offers total communications solutions including Mobile Voice and Data, Fixed lines, Internet connectivity, Hosting and Managed Services among others.
These innovative products and services will address the challenges associated with communication in business. Such challenges as poor customer relationship due to inefficient call-centre facilities, inadequate network coverage, time and travel cost and lots more.
AirtelTigo currently offers wireless telecommunications services addressing communication needs for SMEs in Africa and beyond. With the latest AirtelTigo Business in Ghana, businesses will have a wide range of digital solutions that will help solve communication barriers and accelerate business operations. The company will focus on finding ways to help businesses address connectivity solutions, allowing them to function effectively in their main business. Furthermore, making business simple for SMEs will not only improve productivity and efficiency in these businesses, but it will also boost the economy as a whole.
The Chief Executive Officer of AirtelTigo, Mitwa Kaemba Ng’ambi said that AirtelTigo Business connectivity solutions will leverage the infrastructure of its two parent companies – Bharti Airtel and Millicom to give businesses the best telecommunications network experience.
If this system is fully adopted, many businesses will see improved productivity, better customer service and increased growth. Telecommunications is an important tool for business because it increases the flexibility and choice of customers and employees, it strengthens customer relationship with its interactive call routing or voice response. It also helps information to travel fast with the option of email, documents, phone calls…etc. Entrepreneurs and businesses ought to take advantage of the rising innovation of the telecommunications system to help them achieve their full potential.